Winners of the III International Call for Impact Assessments

CAF - development bank of Latin America selected five winning applications of the III International Call for Impact Assessments for a Better Management. The winning institutions will receive technical and logistical support to assess the impact of their programs in order to convert those lessons into better management.

On this occasion, 129 applications were received from 15 countries in Latin America and the Caribbean, with a total of 531 applications and 26 winners since the First Call held in 2017.

The five winning applications are:

Chatbot of Financial Inclusion, (National Savings Bank and Financial Services (BANSEFI) of Mexico). To improve the financial behavior of 4.2 million customers in 2020, the institution is developing a Chatbot that mimics a real person and with which customers can have a conversation through SMS, WhatsApp, Facebook and Twitter to clarify frequently asked questions , access basic financial services and have access to financial education modules. With this evaluation we want to know if the availability of this type of technologies increases financial knowledge and access to the financial system.

UNIDOS Strategy, (Department for Social Prosperity of Colombia). The UNIDOS strategy offers family and community support to the poorest households in the country. After identifying the homes to be accompanied, visits are made following a predefined protocol to strengthen the self-management capacities of the households, and provide timely and quality information on the offer of social programs of the central government. In the second half of the year 2020, it is expected to serve 300,000 families; and a total of 1.3 million by the year 2022. With this evaluation we seek to know if the strategy used by the UNIDOS program manages to increase the affiliation and use of public programs by the most vulnerable population.

Business Growth Program for Formalization, (National Planning Department (DNP) of Colombia). The program, framed in the National Policy of Business Formalization (CONPES 3956 of 2019), seeks to promote business growth and the formalization of small and medium enterprises by developing managerial skills of entrepreneurs and technical advice. The implementation will be led by nine chambers of commerce located in three prioritized cities: Bogotá, Medellín and Cali; 550 companies are expected to benefit. With this evaluation we seek to know if the companies that receive the support improve their performance in sales, possession of assets, profits and employment generation, and if it increases their formalization.

Programs Focused on the Supervision and Promotion of Sanitation Services in Rural Areas, two applications made by the National Superintendence of Sanitation Services (SUNASS) of Peru. The first program consists of the supervision of the water, sewer and sanitary service providers of excreta in rural areas, focusing on water disinfection, since in rural areas only 2% of the population consumes disinfected water. The second program, meanwhile, consists of training aimed at these providers on water chlorination practices. With this evaluation we want to increase our knowledge about strategies to improve the management of water and sanitation services.