How can we improve access to and quality of public services?
July 04, 2016
Guillermo Perry, former Minister of Finance of Colombia, and Laura Trucco, of the NYU Development Center, explain what is needed to have effective and quality services
To improve access to and quality of public services, four elements are necessary:
- Information and dissemination services for programs and their results.
- Citizens who pay for the services
- Greater citizen participation
- Guarantee the continuity of bureaucracies when governments change
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